- In the Box
- Delivery & Returns
Delivery and returns
Depending on the size and weight of the product, deliveries to the USA will be via Royal Mail International Tracked & Signed For, or UPS for larger or heavier items.
Orders over $250 qualify for free shipping.
We dispatch parcels same day Monday to Friday for orders placed before 12 noon.
You will be responsible for paying any customs or import fees your country may charge. We declare the cost, weight and description of the contents to our courier at the time of dispatch and submit our customs data electronically to aid customs clearance.
If you’re still unsure on whether you’ll be subject to customs fees, we’d recommend contacting your local customs office for more information before placing your order.
If you are not satisfied with your purchase, we have a 30-day returns period. In the first instance, please contact our support team via email: firstname.lastname@example.org