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British Designed & Engineered
Dedicated Customer SupportFAQs
In this section we go through the most common questions that we receive. It's not all encompassing, so if your answer isn't there, look through the other sections before contacting us via the form a the bottom of the page.
HOW DO I?
Our tripod systems are the most versatile and functional in the world. The modular functionality allows for your tripods to work in different configurations. This guide takes you through the most common of these.
COMPATIBILITY
We offer various different compatibilities with other brands and some industry standard fittings. This guide will help you decide which products are right for you, or which replacement footwear you may need for your model.
WARRANTY INFORMATION
Thank you for purchasing a 3 Legged Thing product.
We are very proud of our design and engineering standards, and as such, 3 Legged Thing offers a 5 year limited warranty against manufacturing defects.
OWNERSHIPThe warranty is limited to the original owner and cannot be transferred. Should the ownership change, the warranty will only be valid up to the statutory duration according to the applicable law in each country, provided that the original proof of purchase is available. |
LIMITATIONSWhere items are deliberately removable from a product - i.e. release plates, camera screws, mounting plates, threaded bolts, threaded sleeves, monopod legs, centre columns, ball heads, d-rings and all footwear types, these items are warranted only against manufacturing defect, and not against loss as the result of use or transportation. We recommend that tripods and heads are transported in the supplied bags and cases so that any loose items are retained whilst transporting them. |
DURATIONThe warranty extends from the date of purchase, as supplied on the purchase receipt, to the same date and time in five years, effectively providing a 5 year and 1 day warranty on all items. Claims will be taken from the time submitted, regardless of the timing of the return, within reason. |
CLAIMSAll warranty claims should be submitted to support@3leggedthing.com. We will endeavour to resolve your claim quickly and to your satisfaction. Bribing us with cakes is entirely unnecessary, but don't let that stop you. |
FREQUENTLY ASKED QUESTIONS
USER MANUALS
Our user manuals are all downloadable online. Click on the link below to take you through to the downloads section. Here you will find manuals for discontinued products too.
WHERE ARE MY ACCESSORIES?
Every 3LT tripod comes with some basic tools (this varies according to model). These tools can be found in a hidden pocket, just inside the rim of your bag, or clipped directly to the tripod.
I'VE LOST A...
Lost one of your rubber Bootz? Or your release plate? No problem at all - they are available to purchase from our online store or a retailer near you. If you've lost an internal component, please contact us.
LOST OR BROKEN CHICKEN LIPS
Inside the leg mechanism there are plastic shims (we call them Chicken Lips). If you lose or break one you'll need to contact us with your tripod or monopod range and model number so we can help you.
TRIPOD MAINTENANCE
Our tripods are designed in such a way that they can be disassembled for cleaning and servicing. We have a page of How To videos which provide guidance for you on the most common technical needs.
RETURNS & REPAIRS
If you think your product needs to be returned to us for repair or servicing, contact us via the email at the bottom of this page, and provide a brief explanation of the issue.
TRIPOD MANUALS
Below are the links to our tripod instruction manuals in several languages. Whilst our products all utilise similar technology, there are real differences between the tripod ranges, so please download the correct manual.
| LEGENDS - MIKE, JAY, AIRHED CINE | LEGENDS - RAY, BUCKY, AIRHED VU | ||
 | English Instructions | | English Instructions |
 | Télécharger Instructions | | Télécharger Instructions |
 | Anweisungen zum Herunterladen | | Anweisungen zum Herunterladen |
 | Instrucciones de descarga | | Instrucciones de descarga |
 | 點擊此處下載說明 | | 點擊此處下載說明 |
 | Legends 取扱い説明書 | | Legends 取扱い説明書 |
MONOPOD MANUALS
ELLIE MANUAL
| ULTIMATE UNIVERSAL L-BRACKET | |||
| English Instructions | ||
| Instructions | ||
| Anweisungen | ||
| Instrucciones | ||
| 说明书 | ||
| 取扱説明 | ||
GRACY MANUALS
| DEDICATED L-BRACKET FOR FUJIFILM GFX 100S & 50S II | |||
| English Instructions | ||
| Instructions | ||
| Anweisungen | ||
| Instrucciones | ||
| 说明书 | ||
| 取扱説明 | ||
ROXIE MANUAL
DEDICATED L-BRACKET FOR CANON EOS R5 & R6
| English Instructions | ||
| Instructions | ||
| Anweisungen | ||
| Instrucciones | ||
| 说明书 | ||
| 取扱説明 |
HOW DO I?
In this section, we cover the basic functions of our tripods, and how they operate. We have created videos to explain the different functions and help you get familiar with the world's most versatile tripod system.
We also have a complete page of videos showing all of the basic configurations, and methods of servicing, cleaning, and replacing parts.
 | CONVERT TO MONOPOD On one of the legs you will see an orange band, near the top by the hinge. This denotes the monopod leg. The method for transforming to monopod depends on which product you have, as they vary according to range. |
 | REMOVE THE CENTRE COLUMN To remove the centre column, you must first unscrew the D-Ring or spring hook from the bottom of the column. Then loosen the collar (friction lock) allowing you to slide the column out. Unscrew the mounting plate and thread from the column, and screw directly to the canopy. |
 | ADJUSTING THE LEVER CLAMP or SWITCH CLAMP Different release plates have different base profiles. Whilst your Lever Clamp or Switch Clamp should automatically accept a 3LT plate, it may be too tight or too loose with a different brand plate. Locate the hex bolt through the centre of the orange lever. Use the included hex key to loosen or tighten the clamp. |
 | HOW DOES THE TRI-MOUNT PLATE WORK? The Tri-Mount plate at the top of your centre column is a unique technology to 3 Legged Thing. It's patented design enables connections via six 1/4"-20 and one 3/8"-16 threaded holes, and three hollow spurs for accessory attachment and cable management. Go to the How-To page for explanation videos. |
COMPATIBILITY SECTION
Our aim is to design products that are compatible with standard mounts and profiles. To discover compatibility with your camera or tripod with our plates, L-brackets, and footwear, choose below.
 | Plates, Heads, Clamps & Footwear Discover our wide range of tripod accessories with industry standard 1/4"-20 and 3/8"-16 threads, and find the right ones for your tripod or monopod. |
 | Ellie System Compatibility Find the right sized Ellie for your camera, and check which version you need for Peak Design Capture compatibility. |
 | QR11 2.0 Compatibility Check whether the QR11 2.0 fits your camera, and discover which version is right for full body and gripped cameras. |
 | Retro Tripod Compatibility Find replacement footwear and plates for older 3 Legged Thing tripods including Punks, Evo 2&3, and 1st Generation. |
PLATES, HEADS, CLAMPS & FOOTWEAR
Learn more about our versatile selection of accessories, and compatibility with your camera or tripod.
RELEASE PLATES
 | Our release plates are all Arca Swiss compatible |
QR4: Square Plate, standard Arca Fit, includes security screws which, if removed provide Peak Design Capture compatibility QR7: 38mm x 70mm Plate, standard Arca Fit, full slot, security screws and strap connector QR11-LC & LG: 110mm Universal L Bracket, standard Arca Fit, Long slot and security screws, cable access and strap connectors on both sides |
TRIPOD HEADS
 | Our Ball-heads are universally compatible. |
| We don’t use proprietary technology where a universal solution exists, because we know our customers may have built up their gear over many years, and won’t want to upgrade or change from a trusted item. 3 Legged Thing’s AirHed range of ball-heads have a standard 3/8" UNC socket in a flat base which makes them compatible with any tripod with a flat mounting plate and a 3/8" UNC bolt. |
CLAMPS
 | Multi-functional clamps |
| Our clamps have a universal base with a cross socket, to be retro-compatible with most ball-heads. Our clamps also have the unique feature of being mountable on any 3/8”-16 device, such as a monopod. The clamps bear two sockets for compatibility with plates that have security screws (like our QR4, QR7, QR11-LC and QR11-LG), Ellie, and Zelda, and will fit any standard 38mm Arca-style release plate. |
TRIPOD FOOTWEAR
 | Footwear options |
| All current 3 Legged Thing tripods have either 1/4”-20 threads, 3/8”-16 threads, or a 1/4” thread with a 3/8” sleeve, for dual compatibility. Our footwear options all have the same dual threads and will fit any tripod that has standard threads. |
SO, WHICH ELLIE DO YOU NEED?
So, which Ellie is right for you?
With four versions to choose from, we've devised a simple two-question form that will tell you which Ellie version is the best option for you. You'll need to measure the gap between the centre of the hole under your camera, to the edge of the battery door for a correct fit.
Which Ellie?
ELLIE COMPATIBILITY
ELLIE & ELLIE PD BOTH HAVE IDENTICAL 85mm BASE LENGTH, AND ELLIE SHORT & ELLIE SHORT PD HAVE IDENTICAL 70mm BASE LENGTH SO THE IMAGE PACKS BELOW REPRESENT BOTH STANDARD AND PD VERSIONS.
NIKON CAMERAS
Click the above image to see images of Ellie on Nikon Cameras including the D750, D850, D7500, and DF.
CANON CAMERAS
Click the above image to see images of Ellie on Canon cameras including the 5D MK IV, 6D Mk II, 7D Mk II, 80D, and EOS-R.
FUJIFILM CAMERAS
Click on the image above to see images of Ellie on Fujifilm cameras including the Fujifilm X-T3, X-T20, X-Pro2, and X100F.
PANASONIC CAMERAS
Click on the image above to see images of Ellie on Panasonic cameras including the G9, and GH5.
SONY CAMERAS
Click the above image to see images of Ellie on Sony cameras including the a7 III, a7R III, a7S II, a9, and a6400.
OLYMPUS CAMERAS
Click on the image above to see images of Ellie on Olympus cameras including the OM-D EM1 Mk 2, and EM10 Mk 3.
QR11 2.0 COMPATIBILITY
Below are links to images of the QR11 2.0 fitted to a variety of cameras. Click the image below to see the camera brand you have.
NIKON CAMERAS
Click the above image to see images of the QR11 2.0 on the D3, D500, D780, D850, D3500, D5600 and D7500.
CANON CAMERAS
Click on the above image to see images of the QR11 2.0 on the 5D Mk 4, 6D Mk 2, 850D and RP.
FUJIFILM CAMERAS
Click the above image to see images of the QR11 2.0 on the Fujifilm X-PRO3, X-T2, X-T3 and X-T4.
OLYMPUS CAMERAS
Click on the above image to see images of the QR11 2.0 on the Olympus E-M1X and EM1 MK3.
SONY CAMERAS
Click on the image above to see images of the QR11 2.0 on the Sony A7C, A7R IV and A7S III.
RETRO-COMPATIBILITY
 | The early days... |
1st Generation - X1 Brian, X2a Kirk, X1a Adrian, X2 Eddie & 1LT Bob
2nd Generation - X1.1 Brian, X1.1a Adrian, X4 Eric & X4a Jack
|
 | The Evolution... |
Evolution 2 - X1.1 Brian, X1.1a Adrian, X2.1 Eddie, X2.1a Dave, X4.1 Eric, X4.1a Jack, X0 Keith, X0a Tim, X5 Frank, X5a Tony, 3LT Bob, 3LT Pete & 3LT Sid 2012 - 2013
2013 - 2015
|
 | The next Evolution... |
Evolution 3 - Brian, Roger, Steve, Nigel.
|
 | Never Mind The Ballheads |
1st Generation Punks - Rick & Vyv
Evo 3 Punks - Rick & Vyv
|
CONTACT US
Address 3 Legged Thing Ltd Unit 2A, Kinsbourne Farm, Bury End Stagsden Bedfordshire MK43 8TS United Kingdom |
General Enquiries support@3leggedthing.com |
Call Us Today! +44 (0)1234 828834 |